PURCHASES

One bundle contains 3.5 oz. For a full weave we recommend (2) bundles for hair that is 18 inches and shorter. For 20” - 24” we recommend (3) bundles. For 26” and over we recommend 4 bundles. Keep in mind it’s always better to have more than not enough. You will also need a closure to completely enclose the top so that none of your natural hair is left out.

We do not require you to set up an account to make a purchase. However, to look up your order history and/or find your tracking number to your purchases, you do need to set up an account.

Another benefit with setting up a free account with us is you can earn Reward points. Reward points are earned each time you make a purchase and the points can be redeemed for future purchases. And there’s no expiration date on the points.

You can sign up by clicking the account icon at the top right corner of our website.

If you need to make a change to a purchase order, please contact us at service@averabeauty.com with your order number as soon as possible. We’ll do our best to tend to your request.

We do our best to expedite processing to get your order to you as fast as possible, so we can’t guarantee we’ll get to your order in time to make a change. Because once an order is processed and shipped, we unfortunately can’t make any changes to it.

Please email us at service@averabeauty.com with your order number to cancel any order. We’ll try to tend to your request as soon as possible and get it over to our shipping department. Depending on when you placed your order, it’s not a guarantee that we’ll be able to cancel your order. Once an order is processed and shipped, it can not be canceled. Please refer to our Return & Exchange Policy for more details how to return your order and for a refund.

AVERA offers many discounts and special offers through our newsletter. You receive 10% off for signing up.

AVERA also work with stylists around the country to bring you premium products and services. Check with your stylist to see if they’re affiliated with us. If you’re stylist is affiliated with us, they can provide you their code for an additional discount.

Once you’ve added the items to your cart proceed to checkout. You'll be prompted to enter in your shipping info. On same page, you’ll be able to see the items you’ve chosen. Underneath the items, there’s a box with the word “Discount.” You can add your discount code there.

REWARDS

At AVERA, we want to reward our loyal customers. With AVERA Rewards, you’ll earn 10 points for every dollar you spend with us. The points don’t ever expire! You can redeem your earnings towards any future purchases.

You’re automatically signed up when you create an online account with us. You can also click on “AVERA REWARDS” on the bottom right corner of our website to sign up.

Yes! It’s free for everyone. No fees or charges. Just signup and makes purchases to earn reward points.

When you’ve logged into your account on AVERA’s site, click on AVERA Rewards on the bottom right corner of the webpage. You’ll have to login in if you haven’t done so. Here, you’ll see the number of reward points you’ve accumulated. You can select here the amount of points you want to redeem.

You get 200 Reward points just by opening an account. You’ll also get 200 Reward points on your birthday.

If you refer a friend, you can get 500 Reward points!

You can sign up for special offers and discounts by going to our home page and at the bottom of the page you can subscribe to our mailing list. We send promotions throughout the year to our subscribers. Stay on the lookout for more deals!

At this time, we do not accept any customized orders. Since AVERA hair products are made with authentic virgin hair, they can be colored and styled by a beauty professional.

For anyone interested in retailing our products, please fill out our Wholesale Inquiry form for more details. We also offer a program for beauty professional called AVERA Premier. AVERA Premier is specifically for beauty professionals and those involved in the beauty industry. AVERA Premier pays you commissions to increase your earnings. And the best part is it’s free to any licensed beauty professional. Please email us at service@averabeauty.com for more details.